Unacceptable Behaviour Policy

This policy has been created to ensure that all members of PTUK behave in a way that respects staff in the PTUK office and fellow members and prevents unacceptable behaviour.

PTUK works to provide its members with support and information to enable safeand ethical clinical practice. The work of PTUK is varied in how we support members:

  • Maintaining the Professional Standards Authority(PSA) accredited register which is its accrediting body
  • Revalidation
  • Education
  • Continuing Professional Development accreditation of CPD courses, monthly newsletters, journals, publications, webinars
  • Practice advice and support, at all stages of career development and training Representation of PTUK appropriate organisation’s like the APPG
  • The sponsoring of the Child Mental Health Charter(www.childmentalhealthcharter.com)

In doing this, PTUK hope to support the Play Therapy Profession including trainees.

PTUK aim to provide an excellent level of service to every member who contacts us. Everybody is entitled to be treated with dignity and respect in a courteous and polite manner. Members who contact us for support or advice can expect to be treated fairly and for us to deal the enquiry ethically and fully.

PTUK are available to support members during the working week (Monday to Friday) providing contact communication without limitation. Our staff should not be expected to tolerate abusive, threatening or offensive communication or behaviours.

This policy sets out the actions that PTUK can take when dealing with either unreasonable persistent or unacceptable behaviours from members or, where we have a concern about someone’s wellbeing. This policy applies to all members.