Working with Colleagues
Projecting a Positive Image
The increasing availability of Play Therapy and Filial Play
means that most practitioners have other practitioners working in their
locality, or may be working closely with colleagues within specialised or
The quality of the interactions between practitioners can
enhance or undermine the claim that play and creative arts therapies enable
children to fulfil their potential. This is particularly true for practitioners
who work in agencies or teams.
Professional relationships should be conducted in a spirit
of mutual respect.
It is not ethical to make overt or implied derogatory
remarks about other organisations, methods of training or about the
professionalism of their members unless they are founded on evidence and the
practitioner is willing to justify them.
Practitioners should endeavour to attain good working
relationships and systems of communication that enhance services to clients at
all times. It is essential to respect members of other professional bodies
working in related fields.
Practitioners should treat all colleagues fairly and foster
equality of opportunity.
They should not allow their professional relationships with
colleagues to be prejudiced by their own personal views about a colleague's
lifestyle, gender, age, disability, race, sexual orientation, beliefs or
culture. It is unacceptable and unethical to discriminate against colleagues on
any of these grounds.
Practitioners must not undermine a colleague's relationships
with clients, carers, referrers or commissioners by making unjustified or
All communications between colleagues about clients should
be on a professional basis and thus purposeful, respectful and consistent with
the management of confidences as declared to clients.
The practitioner is responsible for learning about and taking
account of the different protocols, conventions and customs that can pertain to
different working contexts and cultures.
Making and Receiving Referrals
All routine referrals to colleagues and other services
should be discussed with the carer and if at all feasible with the client in
advance. The carer/person legally
responsible and/or client's consent should be obtained both to making the
referral and also to disclosing information to accompany the referral. Reasonable
care should be taken to ensure that:
- The recipient of the referral is able to provide the
- Any confidential information disclosed during the referral
process will be adequately protected.
- The referral will be likely to benefit the client.
Prior to accepting a referral the practitioner should give
careful consideration to:
- The appropriateness of the referral.
- The likelihood that the referral will be beneficial to the
- The adequacy of the carer/client's consent for the referral.
If the referrer is professionally required to retain overall
responsibility for the work with the client, it is considered to be
professionally appropriate to provide the referrer with brief progress reports.
Such reports should be made in consultation with clients and carers and not normally
against their explicit wishes.
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